“This screen stopped” in Senzoukria: what it means and what to do

When a screen of Senzoukria throws an error while drawing, only that zone is replaced by a “This screen stopped” card; the rest of the app, your data and your broker connection keep running. Reload restarts the screen, and Copy the details gives support the error.

Senzoukria · Troubleshooting · Updated September 2026


At a glance

Title
“This screen stopped”
Text
“The rest of the application is still running — your data and your broker connection are untouched. Reload to continue.”
Buttons
Reload · Copy the details
Crash report
Sent only if Crash reports is On in the Account page (off by default)

What you see

A card replaces one screen: “This screen stopped”, the sentence “The rest of the application is still running — your data and your broker connection are untouched. Reload to continue.”, the error message itself, and two buttons, Reload and Copy the details.

Why it happens

An error during rendering inside one area was caught by the error boundary around that area. Without it, React would unmount the whole application and leave a black window. The error is also written to the console, and a crash report is sent only if you turned Crash reports on; the report never contains credentials, account, positions, P&L, traded symbols or AI key.

How to fix it

  • Click Reload. The screen reloads; the positions and working orders of a broker account are held by the broker, not by the screen.
  • If it stops again on the same action, note the action and avoid it for now.
  • Update to the latest version: fixes ship through the updater at startup or Account → Versions.
  • Click Copy the details before reloading if you plan to report it.

What it is not

  • Not a lost broker connection: the card states that it is untouched.
  • Not a data loss: journal, notes and cache are stored outside the screen.

When to contact support

Paste the copied details into Menu → Report a problem, or on the Senzoukria Discord, with the steps that led to it. A report that can be reproduced is the one that gets fixed.

In the same section

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Frequently asked questions

Is a crash report sent automatically?
Only if you turned Crash reports on in the Account page. It is off by default.
Will Reload close my positions?
No. Reload restarts the interface; a broker account’s positions and working orders are held by the broker.

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